How to let them go…

By Tracy Yandow There are a lot of positives to being a manager of a restaurant; letting someone go is not one of them. For some it can be a moment of dread, procrastination, and denial – all of [...]

The Legacies of a Key Life Lesson

Authored by David Militello As another August “ground hog day” begins, the hustle of the phone attempts to throw the proverbial bag of flaming dung…The phone announces, “Dave, there’s [...]

People Really Do Make the Difference

Authored by Linda Peters-Getchell Customer Service has always been in my mind a huge issue. I firmly believe in most cases people can overlook errors in service if the caring and personalized [...]

Restaurant Expert Offers FREE Teleseminar for Independent Restaurant Owners

FREE TELESEMINAR: August 7, 2008 at 6 p.m. EST. TITLE: Keys to Taking Control of Your Purchasing and Distribution in a Changing and Demanding Market TO REGISTER: [...]

Restaurant Expert Offers Early-Bird Discount for Restaurant Workshop

Early-Bird Rate Offers $500 Discount on Registration for Restaurant Workshop Great savings for cash-strapped independent restaurant owners PHOENIX, August 1, 2008 – Announced today, David Scott [...]