The Cheap Way to Drive Restaurant Traffic

  By Jenny Brooks I provide businesses with public relations services. Basically I help businesses communicate with their target customers. Communication is a very broad term. I use it to [...]

Why You Should Manage Systems, Not People

Not every business owner is as lucky as I am in knowing what exactly it is that gives my company a heartbeat and drives my team and I to continue forward. Our driving force is the incredible [...]

How to Make Negative Discussions Positive

By Fred Langley When issues come up in your restaurant, your first instinct might be to find someone to yell at. But although that might make you feel better in the short run, it’s not [...]

A Rant: Things that Drive Me Crazy in Restaurants

By David Scott Peters OK, I have never done this before… I’ve got to RANT! I have been in the restaurant business for 30-plus years. I started dishwashing when I was underage, then worked for my [...]

How to Keep Restaurant Customers Coming Back

In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]