Why Online Review Management Is Crucial for Restaurant Success

Let’s start with a basic assumption: consumers read Google reviews when choosing a new restaurant making online review management crucial for your restaurant’s success. Let’s say a consumer [...]

Signs It Is Time to Replace Restaurant Furniture

You may not realize it, but your furniture can say a lot about your restaurant: what type of food you serve, your culture, your price levels, and your level of service.  Likewise, having [...]

Optimizing Restaurant POS Setup

Restaurants are migrating towards modern POS systems in numbers never before seen. In fact, 1 in 3 restaurateurs plan on upgrading their restaurant tech within the next year, while 24 percent [...]

7 Simple Ways to Increase Restaurant Sales

Restaurant sales are rarely constant. Seasonality, competition, the economy, and countless other factors can play a role in how many people come into your restaurant. But one thing is constant [...]

5 Myths About Running Your Own Restaurant

Be it a fine-dining experience, or a quaint coffee shop, opening and running your own restaurant is a dream for many. Whether you’re fresh out of college, full of drive and passion, or you’ve [...]

7 Strategies on How to Handle Negative Reviews That You Can Start Doing Now

Bad news always travels fast and with access to a large variety of online rating sites, dealing with poor reviews can be difficult. However, negative reviews should always be seen as [...]

Positive Attitude Improves Restaurant Success

Let’s face it, in the restaurant industry, mistakes are going to happen. How you deal and learn from these mistakes and mishaps separates good restaurant owners from the bad. We all need to [...]

DOL’s Final Rules Updating Overtime Exemptions Affects Restaurants

By Shelby Lile Attorney, Gust Rosenfeld On May 18, 2016, the Department of Labor (DOL) announced its final rule updating overtime exemptions. The rule will affect white collar workers, or those [...]

Holiday Restaurant Revenue: Think Gift Cards and More

I can’t believe it. It feels like Labor Day was just yesterday, but the holiday season and the New Year is already here. In 2014, the National Retail Federation (NRF) estimated people will spend [...]

Change Your Restaurant to Avoid Insanity

You’ve probably heard plenty of times that the definition of insanity is doing the same thing over and over and expecting different results, yet many restaurant owners find it easier to try [...]

Back of house advice: Don’t let food waste eat your revenues

By Willis Getchell, CEC, M. Ed. Food cost can be the 600-pound gorilla sitting in the corner of your operation, demanding constant attention. After you’ve priced your menu effectively, checked [...]

Servers’ Bad Behaviors that Hurt Your Restaurant

By Willis Getchell Although I spend most of my time in the back of the house, I spend a fair amount of time eating in restaurants. We all know that the reputation of a restaurant can be made or [...]

Seven Things Employees Hate

Guest Post By Willis Getchell, M. Ed., CEC Here is a list of seven things employees hate and lessons leaders can learn from them: Employees hate surprises. Employees like to know what they’re [...]

Where Operations and the Chef Agree

  Guest Post By Willis Getchell, CEC Recipe costing cards set the standard and save money One of my fellow instructors was doing some consulting with a local restaurant recently. On three [...]

Protect Your Restaurant’s Name

Guest Post by Josh Gerben of Gerben Law Firm It was Shakespeare who first asked the question, “What’s in a name?” — and when it comes to small businesses like restaurants, the answer is [...]

XP Support Deadline Passed – How Is Your Security?

Guest Blog Post By Patrick Solum of Retail Data Systems   Experts predicting a “tsunami of viruses” as operating system support ends. Let’s face it, the media loves a technical disaster story. In [...]

10 Commandments of Promotional Marketing

Guest Blog by Jay Siff of Moving Targets Oh ye of little faith. If you’re a small, independent restaurant, you’re probably convinced you can’t possibly compete in the marketing arena against [...]

How NOT to Mangle a Menu Update

Recently I was elated to find one of my local restaurants did a menu update after what seemed like years! The menus arrived at the tables nicely creased and with vivid colors on the cover, and I [...]

How to Calm Your Fear of Off-site Catering

Guest Blog Post By Sandy Korem of The Catering Coach Fear is often a barrier holding many restaurant owners back from realizing the good opportunities and the success that off-site catering can [...]

Guest Post: Should Restaurants Offer Mobile Payments?

Guest Blog Post By Kristen Gramigna of BluePay Some consider mobile payments the wave of the future in many industries, and as a restaurant owner or manager, you may have taken notice. Mobile [...]

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