How to Create a Restaurant Manager Checklist

What use is a restaurant manager checklist? Let me ask you a few questions. Do you ever find yourself frustrated with your management team because they just aren’t doing what you want them to and [...]

One Simple Restaurant System to Make Managing People Easier

There is one simple system that will make managing people easier. If you’re frustrated with your employees. If you think you’re surrounded by idiots. If you tell them over and over [...]

When to Use Void vs Comp in Your Restaurant

Knowing when to use a void vs comp in your restaurant affects your gross sales! Do you look at your profit and loss statement and see a food cost, pour cost or labor cost that seems too high? [...]

5 Myths About Running Your Own Restaurant

Be it a fine-dining experience, or a quaint coffee shop, opening and running your own restaurant is a dream for many. Whether you’re fresh out of college, full of drive and passion, or you’ve [...]

Tips to Make Your Food Instagram-Worthy

Over the past few years, Instagram has become one of the most prominent social media outlets for restaurant advertising. It is almost impossible to scroll down your feed without seeing at least a [...]

How To Manage Kids In A Not-So-Kid-Friendly Restaurant

Kids can be a challenge to manage when you do not have an environment that suits their needs, such as restaurants with a laid-back and quiet atmosphere. Even if you only have children come in on [...]

7 Strategies on How to Handle Negative Reviews That You Can Start Doing Now

Bad news always travels fast and with access to a large variety of online rating sites, dealing with poor reviews can be difficult. However, negative reviews should always be seen as [...]

The Solution to Miscommunication in Restaurants

Communication in restaurants is key to getting anything done, from cleaning to profitability. The big communication challenge in restaurant management is making sure you get your message across [...]

Owning It Doesn’t Mean You Can Lead It

By David Scott Peters I recently talked to a franchise owner of a fast-food chain, and he asked me, “So, what do you think is a restaurant’s greatest challenge to being successful?” I say the [...]

How to Schedule Restaurant Managers

What is the restaurant managers’ schedule supposed to look like? Let me outline how we get there, starting with coverage. 1) Count how many shifts the restaurant operates. For example, if the [...]

Seven Things Employees Hate

Guest Post By Willis Getchell, M. Ed., CEC Here is a list of seven things employees hate and lessons leaders can learn from them: Employees hate surprises. Employees like to know what they’re [...]

The Secret to Better Communication in Your Restaurant

By David Scott Peters One of the most basic ways to ensure positive communication is happening in your restaurant on a daily basis, to keep everyone informed, to reduce the rumor mill and to make [...]

10 Ways to Ruin Morale in Your Restaurant

  By Willis Getchell M.Ed, CEC As I learned the hard way, there is a lot more to being “the boss” than telling people what to do. It’s about building rapport and cultivating relationships [...]

Why the Vision for Your Business Is Key to Its Success

What was your dream when you opened your restaurant? Did you have a clear vision? Are you where you thought you would be? How about now? Do you know where your company is headed today? What [...]

The Cheap Way to Drive Restaurant Traffic

  By Jenny Brooks I provide businesses with public relations services. Basically I help businesses communicate with their target customers. Communication is a very broad term. I use it to [...]

My Top 10 Lessons Learned

  By David Scott Peters In celebration of the past 10 years, here are 10 key lessons I want to share with you. I’ve picked these up along the way from all the incredible people my team and I work [...]

Establishing Your Unique Selling Proposition (USP)

By David Scott Peters Your USP is what differentiates you from all the other restaurants out there – especially the restaurants that look, smell and taste like yours. It’s the compilation [...]

What Makes Your Restaurant Different?

By David Scott Peters Several years ago I wrote an article entitled, “The Magic Pill for Marketing Success!” And while no one in the world can sell you that magic pill, what I wrote about then, [...]

Benefits of a daily pre-shift meeting

A daily pre-shift meeting is your opportunity to communicate with your employees. Just take a look at some of the benefits: 1) Creating a positive work environment – a pre-shift ensures that your [...]

What should you cover at daily pre-shift meetings

By David Scott Peters So what should you cover in a daily pre-shift meeting? Your shift meeting notes are your blueprint to a successful pre-shift meeting. Your notes are really an educational or [...]

page 1 of 2