3-Strikes Approach to Managing Restaurant Employees

Managing restaurant employees is one of the biggest complaints I hear from restaurant owners (and managers!). Are you like them and tired of walking into your restaurant and wondering how [...]

How to Develop Good Line Cooks

Do you want to know to develop good line cooks? Do you want to stop paying a line cook that doesn’t even want to work and isn’t a team player? Are you tired of line cook issues in [...]

Top 6 Reasons Why Restaurant Customers Don’t Come Back

I’ve been working on a presentation for a speaking engagement I have coming up, and I’m covering one of my favorite topics: why customers don’t come back. I wanted to cover this [...]

Attracting Good Restaurant Employees

Attracting good restaurant employees is one of the biggest challenges for an independent restaurant owner. One of the key lessons I’ve learned over my years in the restaurant business is that not [...]

Four Things Restaurant Owners Should Never Say – #4

Everyone has a phrase that when they hear it, they just want to go nuts. For me, there are four phrases that are like nails on a chalkboard. And I probably hear one of these phrases on a weekly [...]

Four Things Restaurant Owners Should Never Say – #2

Everyone has a phrase that when they hear it, they just want to go nuts. For me, there are four phrases that are like nails on a chalkboard. And I probably hear one of these phrases on a weekly [...]

Tricks to Hiring in Restaurants – Part 1

By David Scott Peters Your general manager should be your right hand person; the one person you can count on to operate your restaurant the correct way. After all, you can’t be there all the [...]

Make Your Restaurant Fun and Profitable in the New Year

By David Scott Peters The end of a year often gives us opportunity to reflect on our successes and not-so-impressive moments from the past 12 months. Now is the time to take inventory and decide [...]

Gearing Up and Gearing Down Part 1 – Knowing your sales cycle will make you more money

By David Scott Peters The difference between making money and losing money in the restaurant business depends on how well you gear up and gear down. Proper planning truly has a major impact on [...]

How to Effectively Train Seasonal Restaurant Employees

You’ve heard me tell you the importance of investing in training your staff and seasonal restaurant employees are no different. You know proper training will increase your sales and customer [...]

What should you cover at daily pre-shift meetings

So what should you cover in daily pre-shift meetings? Read why they’re important in this article. Your shift meeting notes are your blueprint to successful daily pre-shift meetings. Your [...]

How to communicate and train to make more money

By David Scott Peters Running a restaurant can often feel like you are in high school. Remember high school and all the drama? There was a lot of talking behind people’s backs, spreading rumors [...]

Restaurant Management: 4 Ways To Invest In Your Staff & Why You Should

By Greg McGuire Guest Blogger Hard times make it easy for small businesses like restaurants forget about the things that make their operation successful. Revenues are down, customers are spending [...]