“Let’s Go Somewhere Else. They Don’t Have…”

Restaurant owners work hard every day to meet the needs of their diverse restaurant guests and their range of tastes, but they often miss the one or two things they’re not doing that cost [...]

How to Keep Restaurant Customers Coming Back

In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]