When Bad Yelp Reviews Happen

Bad Yelp reviews happen to good restaurants, but I want to address the bad Yelp reviews that happen to bad restaurants and what it should mean to them. Over the years Yelp has left a sour taste [...]

Why You Should Manage Systems, Not People

Not every business owner is as lucky as I am in knowing what exactly it is that gives my company a heartbeat and drives my team and I to continue forward. Our driving force is the incredible [...]

How to Keep Restaurant Customers Coming Back

In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]

Six Restaurant Systems to Use to Avoid Failure

How do you avoid failure — small or epic? It’s simple really. You plan for success. You put yourself and your restaurant in a prepared state that can handle anything that is thrown at it. [...]

David Scott Peters to Present at the Atlanta Foodservice Expo

Speaker to Tackle Big Issues for Independent Restaurant Owners Restaurant expert presents restaurant success strategies at Atlanta Foodservice Expo Phoenix, Ariz. – David Scott Peters, restaurant [...]

My Top 10 Lessons Learned

  By David Scott Peters In celebration of the past 10 years, here are 10 key lessons I want to share with you. I’ve picked these up along the way from all the incredible people my team and I work [...]

Cut Food Costs at this One-Day Seminar

  Restaurant Seminar Teaches Systems and Shortcuts Independent restaurant owners invited to learn ways to cut costs and increase sales What: Controlling the Most Important Number in Your [...]

Cost of Goods Sold for Restaurants

  What does cost of goods sold refer to? In the most basic terms, cost of goods sold is “the cost of the product used to generate sales.” The cost of goods sold calculation is used to [...]

Easy Way to Increase Revenues for the Holidays

By David Scott Peters Most independents don’t take advantage of gift cards like the major chains do. Any major restaurant chain — Applebee’s, Chili’s, Olive Garden, Red Lobster, etc. — does a big [...]

Beware: Loyalty Program Scam

By David Scott Peters I believe loyalty programs are a must. In fact, they’re about the only coupon activity I recommend. But left unchecked, dishonest managers, servers, bartenders and [...]

Cutting Food Costs with a Prime Vendor Agreement

By David Scott Peters I put up a blog post about using a prime vendor agreement to cut food costs in your restaurant. I want to expand a little bit on the prime vendor agreement here. Before you [...]

Deadline Approaching for Affordable Care Act Notification

If you are an employer subject to the Fair Labor Standards Act (if you’re required to pay minimum wage), you are required to let your employees know about: Healthcare exchanges Subsidies that may [...]

3 Steps to Improve Leadership in Your Restaurant

By Fred Langley To be a successful operator you must get yourself out of your comfort zone. To achieve your goals you must lead your team instead of doing it all yourself. Becoming a strong [...]

Key Strategy for Saving on Your Restaurant Food Costs

By David Scott Peters I just finished teaching one of my semi-annual three-day workshops and in the room we had five people who were opening restaurants. It was great to have so many people there [...]

Tips for Restaurant Owners

Restaurant Systems Tip Gather the right tools to plan Every restaurant is impacted by the BIG holidays every year, such as Valentine’s Day, Fourth of July and Christmas. Many restaurants have [...]

How to Plan for the Holidays in the Restaurant Industry – Gearing Down

In part 1 of How to Plan for the Holidays in the Restaurant Industry – Gearing Up, we talked about the importance of planning ahead and “gearing up” for your restaurant’s season. This week [...]

How to Plan for the Holidays in the Restaurant Industry – Gearing Up

Gearing up and gearing down The difference between making money and losing money in the restaurant business depends on how well you gear up and gear down. Proper planning truly has a major impact [...]

Are You Committed to Change in Your Restaurant?

To grow your profits and shave points off your bottom line, you must be committed. To see real change in your restaurant, you have to commit to taking action and sticking with it. What do I mean? [...]

Restaurant Profits Can Be a Simple Math Problem

By Fred Langley Oh how I wish achieving profitability was only a simple math problem. But the real issues that hold restaurant owners back from achieving their desired profitability are mostly [...]

Top 5 Restaurant Marketing Articles

By David Scott Peters The following articles are some of our most read articles about restaurant marketing. Whether you’re looking for a little boost or a whole new strategy, you’ll [...]