Cut costs and increase cash flow the right way

Operating a restaurant has not changed much fundamentally over the past 50 years, but running a profitable restaurant has. Why is that? There are many factors that have contributed to this, such [...]

The Solution to Miscommunication in Restaurants

Communication in restaurants is key to getting anything done, from cleaning to profitability. The big communication challenge in restaurant management is making sure you get your message across [...]

Top 6 Restaurant Cash Handling Blunders You Must Stop

Each opportunity my team has to consult with you in your restaurant helps to make us better coaches. One of the things we’ve learned is that no matter what the restaurant owner says we need to [...]

Why the Vision for Your Business Is Key to Its Success

What was your dream when you opened your restaurant? Did you have a clear vision? Are you where you thought you would be? How about now? Do you know where your company is headed today? What [...]

How to Keep Restaurant Customers Coming Back

In writing this article I was reminded of David Scott Peters’ article, “Top 6 Reasons Why Restaurant Customers Don’t Come Back.” In this article, the top two reasons customers [...]

My Top 10 Lessons Learned for Running a Restaurant

In celebration of the past 10 years, here are 10 key lessons about running a restaurant I want to share with you. I’ve picked these up along the way from all the incredible people my team and I [...]

Cost of Goods Sold for Restaurants

  What does cost of goods sold refer to? In the most basic terms, cost of goods sold is “the cost of the product used to generate sales.” The cost of goods sold calculation is used to [...]