Restaurant Service Ideas to Make You Stand Out – Part 4

By David Scott Peters Restaurant Tip of the Week Are you doing this in your restaurant? It could be one way to differentiate your from your competition. Make your desserts something to remember [...]

Differentiating Restaurant Service Ideas – Part 3

By David Scott Peters Restaurant Tip of the Week Something to make your very own Are you doing this in your restaurant? It could be one way to differentiate your from your competition. Make [...]

Make Writing the Schedule Easy and Efficient

By David Scott Peters Weekly Restaurant Tip Adopt a Master Schedule You can make writing the schedule easy and efficient — every time — with a master schedule. It is possible. For each area of [...]

Restaurant Tip for Today

Let your bartenders give drinks for free. Your bartenders are giving away drinks, whether you admit it or not. So why don’t you give them permission to do it and then track it? Empower your [...]

Power of the Pen – Use It for Customer Service

Authored by Linda Peters-Getchell As you might well have realized, I am a real believer in exceptional customer service. Success as a business owner – restaurants included – is so [...]

What Sets Your Independent Restaurant Apart from the Others

Linda Peters-Getchell, writer for the restaurant expert team, shows what an independent taxi cab driver has to teach an independent restaurant owner about service and keeping customers coming [...]

5 MORE Critical Points of Contact in Your Restaurant*

*From FohBoh – my FohBohist contribution for this week. By David Scott Peters In an article I wrote for my June member newsletter, I offered five critical points of contact in every [...]