Stressed out, Overworked and Just Plain Exhausted?

By Tracy Yandow Over the past few months have you found yourself physically and emotionally drained? Do you feel like there aren’t enough hours in the day to accomplish what you need to get done? [...]

Training is Part of a set of Smart Systems

By David Scott Peters I have partnered with Tracy Yandow of The Manual Solution for a few years now to develop comprehensive restaurant-specific training manuals (FULL SERVICE and QUICK SERVICE [...]

It’s a small world after all!

I am not sure what this has to do with the Restaurant Operator but since we’re all people, I’m going there anyway. It’s the holidays – let’s have some fun. I recently found Facebook. [...]

Do you hear me now? …How about now?

by Tracy Yandow We know you expect your employees to listen to you, but the question is, do you listen to your employees? I mean REALLY listen? When business seems to be going in overdrive, and [...]